By the use of this website, you agree to the following General Terms and Conditions:
The website www.thenudelabel.com operates under the commercial name The Nude Label® and registered company NUDE LABEL S.L. VAT ESB54764766 with legal address at C/ Actor Llorens 7, 3o piso, puerta 4, 46021 Valencia (Spain) and registered in the commercial register in Volume 10815, Folio 76, Section 8ª, Sheet 192516, Entry 1ª.
For any enquiries about the Terms and Conditions displayed in this website you can contact us through our contact form or sending an email to [email protected]
Use of this site.
Through the use of the web site www.thenudelabel.com the customer agrees to:
- Use the site exclusively for information purposes and placing orders legally valid. Any order placed with fraudulent, false or not accurate information will be cancelled.
- Providing accurate and truthful personal data necessary to processing of the order, handling, shipping and delivery of the goods. Any order placed with false or not accurate personal information won’t be processed and will be cancelled.
- In the event of suspicion of fraud, misuse of the site and copyright violation, NUDE LABEL S.L. may hand over personal data to the appropriate authorities.
Ownership of Intellectual Property Rights
The brand The Nude Label®, the website www.thenudelabel.com all the contents shown in this website belong to NUDE LABEL S.L. and are protected by the correspondent laws. Any reproduction, distribution, manipulation or commercial use of any of the materials such as graphics, images, text, icons, trademarks and names is forbidden.
Any bad use or incursion of functions of the website will be prosecuted to the full extent of the Spanish law.
The text, images, sounds, animations, software and other content included in this website are the exclusive property of Nude Label S.L. or its licensors.
Customers and visitors sharing any social media content produced by the company on its social media accounts and platforms (Instagram, Facebook, Tumblr) must ensure to include the correct credits and property of images. Company and collaborative artists must be credited at anytime.
Prices and Payments
All prices in this web site are shown in Euros (€) and include the correspondent taxes if apply.
In the event of a website price error when placing an order, we will contact the customer through the provided email address and in order to inform of this error. Customers will be able to confirm and continue the purchase of the product at its correct price or to cancel the order and be reimbursed for the total amount paid.
NUDE LABEL S.L. reserves the right to modify any prices in this web site at any time.
We accept payments via PayPal / International BankTransfer / Bank Debit and Credit Card. Customer must be aware of the following:
- Customers can proceed to payment via Paypal with all major Bank Cards. PayPal ensures your payment details are protected.
- When proceeding to payment via International Bank Transfer payment, our Bank details will be revealed during the checkout process. Orders will be processed once payment has been received.
- Customers can proceed to payment using a Bank Card. Orders will be processed once payment has been received. Redsys ensures your payment details are protected.
Due to exchange rates a variation of price may occur when converting prices to a different currency. We do not take any responsibility for any extra charges or bank fees your bank may apply.
All orders placed will be processed once payment has been received. You will receive a confirmation email from us once your order has been accepted within the following 24h-48h from receiving the payment.
Availability of Products
If, for any reason, the items you have purchased are sold out or out of stock we will notify you even if a confirmation email has already been sent and we will proceed to an immediate refund or exchange.
Shipping & Delivery
We ship all orders via Zeleris / DHL Express (for International orders) and Correos Express (for orders inside Spain & Portugal).
Customers have an obligation of providing truthful and accurate personal information when placing an order. Incomplete or false personal information provided such as delivery address, phone number or email address will make it impossible to deliver the correct service and order will be immediately cancelled. Customer is fully responsible for the truthfulness, accuracy and completeness of the information uploaded, shared with or sent to the site.
Orders to Non-European Countries may be charged with Customs fees once they arrive to the country of destination. Be aware the receiver is the only responsible for any charge applied to the package at customs.
We do not ship personal orders to Russia, Iran, Syria, Libya, Cuba, Guinea, Lebanon and Sudan. Shipments to Turkey and Brazil would require a Personal Identification Number from customers.
Please be aware that customs clearance processes at some international destinations may require extra time for delivery. Package delivery requires a signature of customer or any other person receiving the package at the delivery address.
If the package is returned to The Nude Label facilities, does not arrive to its receiver due to an incorrect or not accurate delivery information provided by the customer or is rejected by the customer at Customs, NUDE LABEL S.L. won’t take any responsibility of the return shipping costs or package resend costs. No money refunds will be accepted if a package has been rejected by the customer at Customs clearance and it’s returned to us.
For any shipping assistance with your order please contact us at [email protected] with the subject ‘Shipping’ and visit our Shipping Terms and Conditions.
Nude Label S.L., with NIF: B54764766, cannot assume any responsibility for the incorrect, inappropriate or illegal use of the information appearing on the following website/s: www.thenudelabel.com
A Within the limits established by law, Nude Label S.L. assumes no responsibility for the lack of veracity, integrity, updating and accuracy in data or information contained in their Internet sites.
The contents and information do not bind Nude Label S.L. and do not imply opinions, advice or any kind of legal assessment, as it is merely a service offered for information.
The Nude Label S.L. Internet websites may contain links to other third parties not under control by Nude Label S.L.. Therefore, Nude Label S.L. cannot take responsibility for the content that may appear on these pages.
Any transmission,distribution, transfer, reproduction, storage, total or partial public communication must have the express consent by Nude Label S.L.. Also, access to some of the services offered through the website should provide some personal data.
In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation – GDPR), we inform you can fill in these forms, your personal data will be stored and processed by www.thenudelabel.com for the offering and providing our services and informing improvements to the website. Also advised you can exercise rights in access, rectification, cancellation, limitation, portability and opposition to your personal data, free via email to: [email protected] with your identification.
Third Party data
NUDE LABEL S.L. does not sell or rent customer’s personal data to any other entity. We may provide your data to our partners. These partners are involved in the execution of the agreement. All personal data provided by the customer will be extremely confidential. In the event of suspicion of fraud of misuse from any of our partners we may provide data to the appropriate authorities.
Google Analytics and tawk.to (live chat).
We use Google Analytics, a web analytics tool that helps us understand how visitors engage with our website. We use this information with the only purpose of improving our web store and the shopping experience. Google Analytics uses your IP providing us information such as your location and shop navigation activity.
We use live chat service tawk.to in order to offer you a better and immediate assistance with your shopping. The live chat service tawk.to uses customer IP providing us information such as your location and shop navigation activity.
Google Analytics and tawk.to do not show us any other personal information but your location and web shop activity. This information is aggregated and anonymized so that we cannot access personal information such as IP addresses.
We may use this anonymized data for our internal marketing and demographic studies to analyze, profile and monitor customer patterns in order to be able to improve our products, services and customer shopping experience.
You have the right to request inspection, modification or removal of your personal data from our servers, please contact us at [email protected]
Returns & Exchanges. Sizing.
NUDE LABEL S.L. accepts exchanges for Bras, Bodysuits, Trunks, Shoes and Swimwear within the next 30 days from delivery.
Returns for products that fall into the category of Briefs, Socks, Soaps, Pottery and any other Care Line Products are not accepted.
The product should be returned in its original condition, unworn, unwashed and with all the labels attached. Returns shipped after 30 days of delivery and of products that have been worn, washed or that have not been returned in their original condition won’t be accepted.
Customers are responsible for paying for returning shipping costs when returning an item unless otherwise stated by the company. In the event of using a Return Label, shipping costs will be deducted from the total Refund / Store Credit amount. Shipping costs are non-refundable in any case.
Please contact us a [email protected] if you have any doubts about returning an item and please visit our Returns Terms and Conditions.
In the event of faulty product please contact us during the next 48h from receiving the product at [email protected] with the subject ‘FAULTY’ indicating the problem and your order number. We may ask for graphic proof (pictures).
Applicable law and jurisdiction
The site www.thenudelabel.com operates under and is subject to the Spanish law.
Any dispute arising out or in connection with the General Terms and Conditions above-mentioned, the agreement or any other legal issues that may occur will be resolved by the Spanish law and its competent court.